Security

Your account and your patients' details stay protected.

DocTak is built for medical professionals. Accounts are verified, private conversations stay private, and your connection to DocTak is encrypted.

How we protect you

Security you can rely on every day.

Anyone can read public articles and job listings. Everything personal or clinical needs a verified DocTak account.

Verified accounts

We check professional details so you know who you are talking to.

Private messages and cases

Messages, case discussions, and groups are only visible to the members taking part.

Encrypted connections

Everything you send and receive on DocTak is encrypted between your device and our servers.

Your privacy

You stay in control of what others see.

Your profile settings decide which details are public. Contact and personal details are private unless you choose to share them.

Verified members

Verification helps you know that the people you talk to are real medical professionals.

Private by default

Direct messages, case discussions and job applications are never shown on public pages.

Privacy settings

Choose who can see your contact details, personal information and activity from your account settings.

Report a problem

Found a security issue? Tell us.

Need help from the team
Step 1

Email us

Send the details to support@doctak.net with "Security issue" in the subject.

Step 2

Tell us what you saw

Include the page or screen, your device, and what happened. Please do not include patient details.

Step 3

We follow up

Our team reviews every report and will contact you if we need more information.

FAQ

Common questions

Who can see my messages and case discussions?

Only the members you share them with. They are never shown on public pages.

How do I report a security problem?

Email support@doctak.net with "Security issue" in the subject. Tell us the page or screen and what happened, and please do not include patient details.

Continue with DocTak

Questions about your account's security?

Our support team can help with sign-in problems, suspicious activity or anything that does not look right.